Refund Policy

Effective Date: 20-11-2022

Website Name: AgamudayarMatrimonial

Company Name: AgamudayarMatrimonial

Website URL: agamudayarmatrimonial.com


We value our customers and aim to provide a transparent and fair refund policy for our services.

By purchasing any membership or service on our platform, you agree to the terms outlined below.


1. Subscription & Membership Fees

All paid memberships, subscription plans, and premium services purchased on our matrimony website are generally non-refundable once payment is successfully processed.

This is because digital services are delivered immediately after purchase.


2. When Refunds May Be Considered

Refunds may be considered only under the following circumstances:

  • Duplicate payment made by mistake

  • Payment deducted but premium features not activated

  • Technical error from our side that prevents service usage

  • Unauthorized transaction (subject to verification)

All refund requests must be supported with valid proof.


3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • User changed mind after purchase

  • Dissatisfaction with matches or responses

  • Failure to find a suitable partner

  • Account suspended due to policy violation

  • Incorrect information provided by user

  • Inactivity or lack of usage by the user


4. Refund Request Process

To request a refund, users must contact our support team within [7 / 14 / 30] days of purchase with the following details:

  • Registered email ID

  • Registered mobile number

  • Payment receipt or transaction ID

  • Reason for refund request

Requests can be sent to:
Email: [support@yourdomain.com]


5. Refund Processing Time

If approved, refunds will be processed within 7–10 working days.
The amount will be credited to the original payment method used.

We are not responsible for delays caused by banks or payment providers.


6. Chargebacks & Disputes

If a user initiates a chargeback without contacting us first, we reserve the right to:

  • Suspend the user account

  • Block future access

  • Contest the dispute with the payment provider


7. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time.
Any changes will be updated on this page with a new effective date.


For questions regarding refunds, please contact:

Email: support@agamudayarmatrimonial.com 

Phone: 7200507629

Address:  69,Rajaji Street,Thirumangalam,Madurai,India


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